What if it you change your mind, it doesn't fit or the product is faulty? Don't worry! We have a no hassle money back guarantee when it comes to customer satisfaction on products purchased from Bras N Things.
If you are not happy with your purchase - at any time, just return it for an exchange or full refund Bras N Things will gladly exchange or refund your purchase. (excludes Bras N Things Gift Cards – which cannot be refunded or replaced).
How to return
You can return any items you are not satisfied with either at brasnthings.com, or at any of our Bras N Things stores.
To return items to brasnthings.com, simply complete the relevant sections of the returns/exchange form and post it to us, along with the item(s) you are returning, and your original receipt. Be sure to indicate if you would prefer to receive a refund or make an exchange for another size, colour or item.
Please send returns to:
36-48 Ashford Avenue
NSW Australia 2214
To return items at any Bras N Things store, simply take the item(s) you are returning into any Bras N Things store, along with your original receipt. Our team will be there happy to help.
How much will be credited or refunded
Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card.
Shipping and handling fees are not refundable, unless the items returned are damaged, in which case we will refund up to $9.50 in delivery fees to post the damaged items back to us.