Returns

No regrets! That's what Bras N Things offers with our Money Back Guarantee.

If something isn’t right or you just change your mind - don't worry. Not the perfect fit or damaged - no problems. You are covered with our no hassle money back guarantee on items purchased either online or in store.
*Excludes gift cards, e-gift card, adhesive cups/tape and toys.

How to Return ?

You can return any items you are not satisfied with by either popping into a Bras N Things store or by sending it back to the Bras N Things warehouse.

To return items to the Bras N Things warehouse, simply complete the relevant sections of the returns form provided with your delivery and post it to us, along with the item(s) you are returning, and your original Confirmation Email.

You can also download the returns form here

Please note: All items returned back to the Bras N Things warehouse will be refunded. For any exchanges please visit us in store.

Returns & Exchanges for areas affected by lockdowns/store closures

Please note exchanges can only be processed in-store and are unable to be processed online. If you are in an area affected by store closures and would like to exchange, please return your order to our warehouse for a full refund and re-place your order online with the correct style/size.

Alternatively, as there is no timeframe for exchanges or returns, we will be more than happy to assist with your return or exchange once our stores re-open. Thank you for your understanding.

Please send your returns to :

Bras N Things
391 Park Rd, Building T
Regents Park Industrial Estate
Off Commercial Drive
Regents Park, NSW, 2143

To return items at any Bras N Things store, simply take the item(s) you are returning into any Bras N Things store, along with your original Order Confirmation Email. Our friendly team can help you with your exchange or refund! Find your closest store here. 

How will you be refunded ?

Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card *please ensure you have your original Confirmation Email with you. If your order was placed using a Bras N Things Gift Card the refund amount will be put onto a new Bras N Things Gift Card with a 36 month validity.

Shipping fees are refundable on faulty or damaged product only. We will refund up to $9.50 in delivery fees.